sp777's Privacy Policy

sp777 ("we", "us", "platform") is an online gaming and betting platform in Bangladesh. We place the highest importance on our users' privacy and are fully committed to protecting their personal information.

This privacy policy explains what information we collect when you use the sp777 website, create an account, play games, or complete payments — how that information is used, who it may be shared with, and what measures we take to keep your data secure.

By using our platform, you are considered to have given your consent to the terms of this privacy policy. Please read this document carefully. If you have any questions, our support team is always ready to help you.

When you create an account on sp777 or use our services, the following information may be collected from you:

• Full name and date of birth
• Mobile number and email address
• Payment information (bKash, Nagad, Rocket, or Upay account numbers)
• Documents required for identity verification (such as a national ID card)
• Contact details and preferences you provide yourself

When you visit or use our platform, the following technical information may be collected automatically:

• IP address and device type
• Browser type and version
• Pages visited and session duration
• Information collected through cookies and similar tracking technologies
• Gaming activity and transaction history

In certain cases we may collect information about you from legitimate sources, such as identity verification agencies, payment processors (bKash, Nagad, Rocket, Upay), or fraud prevention services. This information is used solely to ensure the security of your account and the integrity of our platform.

sp777 uses your information for the following purposes:

• Creating, verifying, and managing your account
• Processing deposit and withdrawal transactions
• Providing bonuses and promotional offers
• Delivering gaming and betting services
• Providing VIP program benefits

We use your information to detect and prevent fraud, ensure account security, and comply with responsible gaming policies. For age verification, we ensure that only users aged 21 or above are able to use our platform.

We use your contact information to communicate with you, share important updates, and provide 24/7 live chat and email support ([email protected]). If you wish to opt out of specific marketing communications, you can let our support team know.

To improve our platform, enhance the user experience, and introduce new services, we analyse usage patterns and statistics. This analysis is generally carried out in aggregated and anonymised form so that no specific individual can be identified.

sp777 never sells, rents, or transfers your personal information to third parties for commercial purposes. You retain full control over your data and we are committed to maintaining that trust.

We may share specific information in the following cases:

• Payment processors: bKash, Nagad, Rocket, and Upay — to complete transactions
• Identity verification agencies: for age and identity verification
• Technology partners: organisations that assist in operating and maintaining the platform
• Game providers: Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, Ezugi, and other providers may handle data according to their own policies

All third parties operate under strict confidentiality agreements and may not use your information beyond the specified purpose.

sp777 is required to disclose information when ordered to do so by a court or relevant authority. Information may also be disclosed in connection with investigations into fraud, money laundering, or other illegal activity.

Cookies are small text files stored on your device. sp777 uses cookies for the following reasons:

• Essential cookies: to maintain login sessions and ensure security
• Functional cookies: to remember your preferences and settings
• Analytics cookies: to understand and improve platform usage

You can control or disable many types of cookies by changing your browser settings. Keep in mind that disabling essential cookies may prevent some key features of the platform from working correctly.

sp777 uses industry-standard technology to protect your information. Our platform is secured with SSL encryption, which encrypts all data transmitted between your browser and our servers, preventing any unauthorised third party from reading or altering that data.

We also keep our systems secure through firewalls, access controls, and regular security audits.

Our staff can only access user information to the extent necessary. Strict internal policies are followed for handling sensitive data, and all employees receive privacy training.

If a data breach occurs that could pose a risk to your rights and freedoms, we will notify you as quickly as possible and take the necessary steps. We do acknowledge that no method of transmitting data over the internet is 100% secure — so you are also encouraged to keep your account password protected.

sp777 retains your personal information only for as long as necessary. Specifically:

• All relevant information is retained for as long as your account is active
• After an account is closed, some information may be kept for a defined period for legal and security reasons
• Transaction records may be retained for financial audit purposes
• Once legal retention obligations have expired, stored data is securely deleted or anonymised

You can contact us at any time to find out what information we hold about you. If any information is incorrect or incomplete, you can request that it be corrected. We will fulfil that request as quickly as possible.

In certain circumstances you can request that your information be deleted. However, some information may need to be retained due to legal obligations or legitimate business reasons, in which case we will explain this to you in detail.

If you have objections to marketing communications or non-essential data processing, you can inform our support team. We will evaluate your request appropriately and comply where possible.

To exercise any of the above rights or to raise a data-related complaint, please contact us:

sp777 is a platform for users aged 21 or above only. We do not knowingly collect or process personal information from any minor. If it comes to our attention that an underage person has created an account or is using our services, we will immediately close that account and delete the associated information.

If you become aware that a minor has created an account on our platform, please notify our support team promptly.

sp777 may update this privacy policy from time to time. For any significant changes, we will update the "Last Updated" date at the top of this page and, where applicable, notify you directly.

Continuing to use our platform after a revised policy is published will be taken as your acceptance of the new policy. We therefore recommend visiting this page regularly.